Noticeboard

e-Consults – Important Update to Patients:

Please note that with immediate effect, the e-Consult service, for the Practice, has had to be adapted, to make it possible for us to offer on the day GP appointments.

Once the day’s e-Consult allocated slots have been used, the service will be switched off until the next working day.

This is to help us to safely manage demand and ensures that our Doctors are able to respond to your e-Consult enquiry within the correct time scale.

If you find that the e-Consult service is unavailable, please try using it again, on the next working day.

The e-Consult service is continually under review, and we thank you for your understanding of this slight change, at this time.

Nhs Digital has recently announced it is setting up a new primary care data collection service.

There is more information about this under the 'NHS Digital - GPDfPR' heading

Practice Management

Kelly Atkins

Kelly is responsible for the general management of the surgery. She is supported by several teams of staff including reception staff, administrative staff, and cleaning staff. All who work extremely hard to ensure the smooth and efficient running of the practice.

Chloe Connell

Deputy Practice Manager

Administration

Jacqueline Balmer-Atherton
Iris Lawrence
Claire Roberts
Elaine Perritt

Reception

Colette
Chris
Kirsty B
Kirsty D
Lynn
Maureen
Michelle
Sharon
Gemma
Leah

Our receptionists are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician. Nonetheless, it is your right to request to talk only to the doctor. Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence. You have a right to be treated courteously, and our receptionists also have a right to be treated courteously by you. We can offer privacy in our confidentiality room if your enquiry is sensitive. Please respect the privacy of other patients by standing well back from the reception desk until your turn.

Secretaries

Pauline Russell
Janet Burns
Pauline Rugg
Tracey Coombes
 
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