e-Consults – Important Update to Patients:

Please note that with immediate effect, the e-Consult service, for the Practice, has had to be adapted, to make it possible for us to offer on the day GP appointments.

Once the day’s e-Consult allocated slots have been used, the service will be switched off until the next working day.

This is to help us to safely manage demand and ensures that our Doctors are able to respond to your e-Consult enquiry within the correct time scale.

If you find that the e-Consult service is unavailable, please try using it again, on the next working day.

The e-Consult service is continually under review, and we thank you for your understanding of this slight change, at this time.

Nhs Digital has recently announced it is setting up a new primary care data collection service.

There is more information about this under the 'NHS Digital - GPDfPR' heading


Please call our surgery on 0151 546 2958 or 0151 511 5912 to book an appointment. 

If you would like to speak to a receptionist please dial our number and hold to be put through to the appointment line on your telephone, you can speak to a receptionist between the hours of 08.00 - 18.30. 

Urgent cases are seen on the day. If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. 

If you don’t need an appointment within two working days, you also have the option to book up to 4 weeks in advance if this is more convenient for you. 

You can expect to see a nurse within one working day and you can book up to 1 months ahead for clinics.

Doctors and Practice Nurses Appointments are available from 8.00 a.m. – 6.30 p.m. Monday - Friday


If you need urgent medical advice during surgery hours, please phone the surgery on 0151 546 2958 or 0151 511 5912 and use option 1. Please be prepared to give some information to the receptionist.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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