22nd July 2020

Covid-19 – The compulsory wearing of a face covering in shops

The introduction of the requirement for people to wear a face covering whilst in a shop is intended to help prevent the spread of the Covid-19 virus.

There are certain groups of people who are exempt from this requirement and they include:

Children under the age of 11,

People with disabilities

Those with breathing difficulties or

Those who are travelling with someone who relies on lip reading.

These groups of people, their parents or guardians are able to indicate the reason, if required, as to why they are not wearing a face covering.

General practice is under considerable pressure as a direct result of the current challenges they are faced with delivering a service to patients at the same time as coping with the consequences of this virus.

There is no requirement for general practice to issue letters for patients who are unable to wear face coverings, as the Government have clearly defined the exemptions to this requirement.

General practice needs to focus all its time and effort managing those who need their help and not be diverted from this by unnecessary tasks.

Many thanks for your help and support in this matter.

For further information please follow the link - - please refer to carry a card section which may be helpful.

Guidance to keep you safe when attending your vaccination appointment  

While coronavirus has put limitations on all our lives, it is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community. We recommend that you [attend/book in for] your next scheduled appointment – see for details on when they are due.

Travelling to and from your appointment

When travelling to and from your appointment, please follow guidelines which include travelling by car, bike or on foot if possible, keeping a safe distance from others and washing your hands regularly. For more details, go to and search ‘staying safe outside your home’.

When attending your appointment 07/07/2020

When attending your appointment, we will be putting in place a range of measures to minimise any risk of COVID-19:

  •      social distancing measures will be observed;
  •      we may have asked you to attend your appointment at a clinic that is not at your usual venue;
  •      the appointment may take longer than usual.

Due to the ongoing response to COVID-19, our service may have a reduced number of appointment slots available. If you choose not to attend your appointment, please contact your GP practice. It is always helpful for us to know why so we can help you with any concerns you might have. If you still don’t wish to attend the appointment, it can be offered to someone else.

You must NOT attend an appointment if you or any member of your household are suffering from any of the symptoms associated with COVID-19 or are self-isolating. If this applies to you, please contact your GP practice so that you can reschedule your appointment for a different time.

If you are identified as clinically extremely vulnerable and have been shielding, please contact your GP practice for the latest advice on what to do.

Smoke Free Knowsley , we are still here to support you,  Due to COVID -19 all our walk-in sessions are closed, but we are still here supporting anyone who wants  to stop smoking, you can  call us on 01514267462  or click this link and refer yourself directly

Peoples Voice

Growing the ‘People’s Voice’ is at the heart of this work. It will have members who are patients, carers and members of the public. It is there to support these people to get involved in making changes to health and care services to make these services better.

We really want to work with people who are interested in our work. This includes the people above and also:

    • Charities

    • Patient groups

    • Voluntary and community organisations

People who sign up with us will get information about the SCN’s work. They will also have the chance to get involved in different ways.

The network is for these areas to start with:

    • Cancer

    • Cardiovascular disease: Heart / Kidney / Stroke / Diabetes

    • Maternity, Children and Young People

    • Mental Health/Dementia/Neurological Conditions

    • Palliative and End of Life Care

It is a chance for you to use your voice to help us understand what we could do better. Your experiences are really important to us. We want to use them in a helpful way to make health and care services better.

If you decide to join us we will keep your details on our computer in a safe place. It will not be possible for anyone to see your details unless you say that it is OK for this to happen.

We want the ‘People’s Voice’ to have as many different kinds of people in it as possible. We want people of all ages, from different cultures and communities.

For more information please contact: 
Gloria Payne 
Quality Improvement Lead – Patient and Public Involvement 
Cheshire & Merseyside Strategic Clinical Network 
NHS England 
Quayside, Wilderspool Park 
Greenalls Avenue, Stockton Heath, Warrington WA4 6HL

Or email –

To download the information pack please click here

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